PRIVACY POLICY

OZ BD APPAREL 365 Pty Ltd

1. We respect your privacy

1. 1. OZ BD APPAREL 365 Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information.

1. 2. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and to the extent applicable, the EU General Data Protection Regulation (GDPR).

1. 3. "Personal information" is information we hold which is identifiable as being about you. This includes information such as your name, email address, identification number, or any other type of information that can reasonably identify an individual, either directly or indirectly.

1. 4. You may contact us in writing at 9 Demaine Ave, Bexley North, New South Wales, 2207 for further information about this Privacy Policy.

1. 5. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ozbdshop.com.au (the “Site”).

2. What personal information is collected

1. 1. OZ BD APPAREL 365 Pty Ltd will, from time to time, receive and store personal information you submit to our website, provided to us directly or given to us in other forms.

• 2. You may provide basic information such as your name, phone number, address and email address to enable us to send you information, provide updates and process your product or service order.
     While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
     1. Email address
     2. First name and last name
     3. Phone number
     4. Address, State, Province, ZIP/Postal code, City
     5. Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

1. 3. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.

1. 4. Additionally, we may also collect any other information you provide while interacting with us.

3. How we collect your personal information

1. 1. OZ BD APPAREL 365 Pty Ltd collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we engage in business activities with you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
      
      PERSONAL INFORMATION WE COLLECT
      When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
      We collect Device Information using the following technologies:
      1. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
      2. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
      3. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
         
         Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit/debit card numbers), email address, and phone number. We refer to this information as “Order Information.”
         When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
         
         USAGE DATA
         
         We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

1. 2. By providing us with personal information, you consent to the supply of that information subject to the terms of this Privacy Policy.

4. How we use your personal information

1. 1. OZ BD APPAREL 365 Pty Ltd may use personal information collected from you to provide you with information about our products or services. We may also make you aware of new and additional products, services and opportunities available to you.

1. 2. OZ BD APPAREL 365 Pty Ltd will use personal information only for the purposes that you consent to. This may include to:

1. 1. 1. provide you with products and services during the usual course of our business activities;

1. 1. 2. administer our business activities;

1. 1. 3. manage, research and develop our products and services;

1. 1. 4. provide you with information about our products and services;

1. 1. 5. communicate with you by a variety of measures including, but not limited to, by telephone, email, sms or mail; and

1. 1. 6. investigate any complaints.

If you withhold your personal information, it may not be possible for us to provide you with our products and services or for you to fully access our website.

1. 3. We may disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement agency request.

1. 4. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases.

1. 5. Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
      Examples of Cookies we use:
      (i)      Session Cookies. We use Session Cookies to operate our Service.
      (ii)     Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
      (iii)     Security Cookies. We use Security Cookies for security purposes.

1. 6. BEHAVIOURAL ADVERTISING: As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
      You can opt out of targeted advertising by visiting these links and customising them as you wish:
      FACEBOOK – https://www.facebook.com/settings/?tab=ads
      GOOGLE – https://www.google.com/settings/ads/anonymous
      BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
      Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/
   7. DO NOT TRACK: Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

5. Disclosure of your personal information

1. 1. OZ BD APPAREL 365 Pty Ltd may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.

1. 2. If we do disclose your personal information to a third party, we will protect it in accordance with this privacy policy.

6. General Data Protection Regulation (GDPR) for the European Union

(EU)

1. 1. OZ BD APPAREL 365 Pty Ltd will comply with the principles of data protection set out in the GDPR for the purpose of fairness, transparency and lawful data collection and use.

1. 2. We process your personal information as a Processor and/or to the extent that we are a Controller as defined in the GDPR.

1. 3. We must establish a lawful basis for processing your personal information. The legal basis for which we collect your personal information depends on the data that we collect and how we use it.

1. 4. We will only collect your personal information with your express consent for a specific purpose and any data collected will be to the extent necessary and not excessive for its purpose. We will keep your data safe and secure.

1. 5. We will also process your personal information if it is necessary for our legitimate interests, or to fulfil a contractual or legal obligation.

1. 6. We process your personal information if it is necessary to protect your life or in a medical situation, it is necessary to carry out a public function, a task of public interest or if the function has a clear basis in law.

1. 7. We do not collect or process any personal information from you that is considered "Sensitive Personal Information" under the GDPR, such as personal information relating to your sexual orientation or ethnic origin unless we have obtained your explicit consent, or if it is being collected subject to and in accordance with the GDPR.

1. 8. You must not provide us with your personal information if you are under the age of 16 without the consent of your parent or someone who has parental authority for you. We do not knowingly collect or process the personal information of children.

7. Your rights under the GDPR

1. 1. If you are an individual residing in the EU, you have certain rights as to how your personal information is obtained and used. OZ BD APPAREL 365 Pty Ltd complies with your rights under the GDPR as to how your personal information is used and controlled if you are an individual residing in the EU

1. 2. Except as otherwise provided in the GDPR, you have the following rights:

1. 1. 1. to be informed how your personal information is being used;

1. 1. 2. access your personal information (we will provide you with a free copy of it);

1. 1. 3. to correct your personal information if it is inaccurate or incomplete;

1. 1. 4. to delete your personal information (also known as "the right to be forgotten");

1. 1. 5. to restrict processing of your personal information;

1. 1. 6. to retain and reuse your personal information for your own purposes;

1. 1. 7. to object to your personal information being used; and

1. 1. 8. to object against automated decision making and profiling.

1. 3. Please contact us at any time to exercise your rights under the GDPR at the contact details in this Privacy Policy.

1. 4. We may ask you to verify your identity before acting on any of your requests.

8. Hosting and International Data Transfers

1. 1. Information that we collect may from time to time be stored, processed in or transferred between parties or sites located in countries outside of Australia. These may include, but are not limited to USA.

1. 2. We and our other group companies have offices and/or facilities in USA. Transfers to each of these countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from OZ BD APPAREL 365 Pty Ltd's Data Protection Officer.

1. 3. The hosting facilities for our website are situated in USA. Transfers to each of these Countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from OZ BD APPAREL 365 Pty Ltd's Data Protection Officer.

1. 4. Our Suppliers and Contractors are situated in USA. Transfers to each of these Countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from OZ BD APPAREL 365 Pty Ltd's Data Protection Officer.

1. 5. You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

9. Security of your personal information

1. 1. OZ BD APPAREL 365 Pty Ltd is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
   2. The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

1. 2. Where we employ data processors to process personal information on our behalf, we only do so on the basis that such data processors comply with the requirements under the GDPR and that have adequate technical measures in place to protect personal information against unauthorised use, loss and theft.

1. 3. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
   4. Service Providers:

      We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

      These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

      1. Payments

         We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

         We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

         The payment processors we work with are:
         Stripe
         Their Privacy Policy can be viewed at https://stripe.com/us/privacy
         PayPal / Afterpay
         Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full
         Afterpay
         Privacy Policy for Afterpay: https://www.afterpay.com/en-AU/privacy-policy

2. Access to your personal information
3. 1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth), and to the extent applicable the EU GDPR. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at info@ozbdshop.com.au

1. 2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act or any other applicable law.

11. Complaints about privacy

1. 1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to info@ozbdshop.com.au We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

12. Changes to Privacy Policy

1. 1. Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

13. Website

1. 1. When you visit our website

When you come to our website (https://ozbdshop.com.au/), we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

1. 2. Cookies

We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google AdWords. These ads may appear on this website or other websites you visit.

1. 3. Third party sites

Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that OZ BD APPAREL 365 Pty Ltd is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

14. Effective date

This policy is effective from 14 Sep 2023.